ParentVUE & StudentVUE
All parents and students have access to the ParentVUE & StudentVUE portal and the account empowers families to do more than just view student assignments and test scores. Families can track fees and make online payments while also viewing attendance records, health visits, discipline records and more.
Please review the available FAQ’s and contact the front office if you have any questions.
Frequently Asked Questions (FAQ)
Q. What is the ParentVUE/StudentVUE website?
A. Use portal.dhschoools.org to access the ParentVUE/StudentVUE website.
Q. How do I activate my ParentVUE account?
A. An activation key is required to activate an account, parents that need an activation key should contact the front office for assistance.
Q. How do I activate my StudentVUE account?
A. The school sets all StudentVUE logins to the student's email address and password.
Q. I have an activation key, but how do I activate my account?
A. Access step-by-step documentation on accessing the ParentVUE/StudentVUE portal.
Q. I forgot/lost my username or password. What do I do now?
A. Access step-by-step instructions to request a password reset link be sent to you via email.
Q. How do I access video meetings in StudentVUE?
A. Access the documentation for assistance in joining video meetings from StudentVUE.
Q. How do I access assignment resources (websites, document links, etc.)?
A. When appropriate, teachers will attach resource information for reference by students when completing assignments and these can be accessed from the ParentVUE/StudentVUE Calendar and Grade Book menus. Click the appropriate link for detailed instructions.
- Access Assignment Resources from the Calendar Menu
- Access Assignment Resources from the Grade Book Menu
Q. What is the difference between the mobile app and browser versions of the StudentVUE Drop box feature?
A. Access information regarding the functionality available in both.
Q. How do I upload a document to the assignment's digital drop box?
A. The video below will walk you through uploading documents to the StudentVUE digital drop box, or click the appropriate link for access to the PDF instructions for instructions.
- Accessing Drop Box from the Calendar Menu
- Accessing Drop Box from the Grade Book Menu
- iPad - Uploading Documents to the Drop Box from OneDrive
Q. How do I make an online payment using ParentVUE/StudentVUE?
A. Access step-by-step instructions on processing online payments.
Q. How do I add optional fees (e.g., yearbook) to the cart to make an online payment?
A. Access step-by-step instructions on adding optional fees to the cart.
Q. How do I make online payments when the "Pay Fees" button is missing in the "Fees" view? Note: This can occur when the account has a credit balance since the system thinks there’s nothing to pay.
A. Access step-by-step instructions for a workaround to use when the "Add" button is missing in fees.
Q. How do I schedule a conference with the teacher during scheduled parent/teacher conference times?
A. Access the instructions to use ParentVUE to schedule a conference if the teacher has configured the online option. If not, please contact the teacher to arrange a scheduled time.
Q. How can I check my 5th-12th grade student's incentive status?
A. Access the instructions for checking this information on ParentVUE/StudentVUE. Please note, this information is only available using the browser version.